Privacy Policy

How we collect, use and protect your information

Information We Collect

When you browse our educational content, we may collect basic information such as your IP address, browser type, and pages visited. This helps us understand which guides and tools are most useful so we can improve our offerings over time.

  • Contact details when you reach out through our forms
  • Usage data about which articles and tools you explore
  • Device and browser information for compatibility
  • Preferences you set for language or display options
  • Feedback you voluntarily share about our content

If you choose to subscribe to updates or contact us directly, we collect your name and email address. We only ask for information that helps us respond to your questions or deliver the resources you requested.

How We Use Information

We use collected information to maintain and improve our educational platform, respond to reader inquiries, and send occasional updates about new guides or tools. Your data helps us identify which topics resonate most with South African learners.

We analyse usage patterns to fix technical issues, optimise our calculators for different devices, and ensure our content remains accessible. We do not use your information to make automated decisions that affect your legal rights.

Your Privacy Rights

As a visitor from South Africa, you have rights regarding your personal information. You can request access to what we hold, ask for corrections, or request deletion where applicable. We aim to respond to all requests within thirty days.

Right to Access

You may request a copy of the personal information we hold about you at any time.

Right to Rectify

If any information we hold is inaccurate or incomplete, you can ask us to correct it.

Right to Erasure

You may request deletion of your personal data where there is no overriding legal reason for us to keep it.

Right to Portability

Where technically feasible, we can provide your data in a structured format for transfer to another service.

Data Sharing and Third Parties

We do not sell your personal information to anyone. We only share data with trusted service providers who help us operate the website, such as hosting companies and analytics platforms.

These third parties are contractually bound to protect your information and use it solely for the services they provide to us. We review these arrangements regularly to ensure they meet our privacy standards.

How We Protect Data

We implement reasonable technical and organisational measures to safeguard your information against unauthorised access, loss, or alteration. This includes encryption, access controls, and regular security reviews.

While we take privacy seriously, no online system is completely immune to risk. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorised access to your account.

How to Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out through our contact page.
Office: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27413479874
Email: content@mirtokavene.sbs